Privacy Policy

Effective Date: July 14, 2026
Last Updated: July 14, 2026

Our privacy commitment

Flair Cuisine LLC respects your privacy. This policy explains the information we collect through our website, how we use and disclose it, and the choices available to you.

Flair Cuisine LLC (“Flair Cuisine,” “we,” “us,” or “our”) is committed to protecting the personal information you provide when visiting www.flaircuisine.com, purchasing our products, submitting an event or partnership inquiry, or otherwise interacting with our website and services.

This Privacy Policy applies to information collected through the Flair Cuisine website and related online services that link to this policy. It does not apply to third-party websites, applications, or services that maintain their own privacy policies.

1. Scope of This Privacy Policy

This policy applies to information collected through:

  • The Flair Cuisine website
  • Online product purchases, preorders, and order requests
  • Event, concession, catering, partnership, wholesale, and media inquiry forms
  • Email subscriptions and promotional communications
  • Customer service communications
  • Website cookies, analytics, and similar technologies
  • Other Flair Cuisine online services that link to this policy

2. Information We Collect

A. Information You Provide Directly

We may collect information you voluntarily provide, including:

  • Name, email address, telephone number, and mailing address
  • Billing and shipping information
  • Order, purchase, pickup, shipping, and delivery information
  • Product preferences and customer service requests
  • Event date, location, estimated guest count, menu or service needs, and related details
  • Company or organization name and business contact information
  • Wholesale, retail, partnership, vendor, or media inquiry information
  • Messages, questions, reviews, testimonials, and feedback
  • Marketing and communication preferences
  • Other information you choose to provide

Please do not submit sensitive personal information through a general contact or inquiry form unless it is necessary for your request.

B. Payment Information

When online purchasing is available, payment information may be collected and processed by a third-party payment processor. Flair Cuisine generally does not directly receive or store complete payment card numbers. The processor may collect payment card details, billing information, transaction information, and related security data under its own privacy and security practices.

C. Information Collected Automatically

When you visit our website, we and our service providers may automatically collect information such as:

  • Internet Protocol (IP) address and approximate location derived from that address
  • Browser type, device type, and operating system
  • Pages viewed, links selected, and shopping cart activity
  • Visit dates, times, session information, and referring sources
  • Cookie identifiers and similar online activity information
D. Information From Other Sources

We may receive information from payment processors, shipping providers, website hosting and e-commerce platforms, email and marketing services, analytics providers, social media platforms, business partners, and publicly available sources. We may combine this information with information collected directly from you where permitted by law.

3. How We Use Your Information

We may use your personal information to:

  • Process and fulfill product orders
  • Coordinate pickup, shipping, delivery, and event services
  • Respond to customer questions and service requests
  • Prepare event, concession, partnership, wholesale, or retail proposals
  • Manage customer accounts and transaction records
  • Send confirmations, receipts, shipping updates, and service notices
  • Communicate about Savory T(H)OM™ – Taste Ham Our Masterpiece, Ham Glaze Sauce, events, promotions, and other offerings
  • Send marketing communications when you have agreed to receive them
  • Improve our website, products, services, and customer experience
  • Understand website traffic, engagement, and campaign performance
  • Personalize website content and product recommendations
  • Detect and prevent fraud, misuse, security incidents, and illegal activity
  • Maintain tax, accounting, transaction, and compliance records
  • Comply with legal obligations and lawful requests
  • Protect the rights, property, safety, and interests of Flair Cuisine, our customers, and others

4. Cookies and Similar Technologies

Our website may use cookies, pixels, tags, local storage, and similar technologies to operate the website, remember preferences, support shopping cart and checkout functions, measure website traffic, improve performance, understand customer engagement, and measure marketing campaigns.

Types of Cookies
  • Essential cookies – Necessary for website operation, security, shopping cart functions, and checkout.
  • Preference cookies – Remember selections such as location or website settings.
  • Analytics cookies – Help us understand visits, traffic sources, and page performance.
  • Advertising cookies – May be used to measure advertising or provide marketing relevant to your interests.

You may be able to control cookies through your browser settings or a cookie preference tool. Blocking certain cookies may prevent some website features from functioning properly. Where required by law, we will request consent before using non-essential cookies.

5. Email and Marketing Communications

You may receive promotional emails when you subscribe, request information, make a purchase where permitted by law, or otherwise agree to receive marketing communications. You may unsubscribe using the link included in a promotional email or by contacting us.

Even after unsubscribing from promotional emails, you may still receive transactional or service-related communications, including order confirmations, payment receipts, shipping notices, event communications, and responses to your inquiries.

6. How We Disclose Information

A. Service Providers

We may disclose information to companies that provide services on our behalf, , including website hosting, e-commerce platforms, payment processors, shipping and delivery providers, email marketing services, customer management systems, analytics providers, advertising partners, cybersecurity providers, accounting and legal professionals, business consultants

These providers may use your information only as permitted by their agreements with us and applicable law.

B. Business and Event Partners

We may disclose information when reasonably necessary to coordinate an event, delivery, retail opportunity, vendor relationship, media engagement, or another service requested by you.

C. Legal and Safety Purposes

We may disclose information when required to comply with legal obligations, respond to lawful requests, investigate fraud or security concerns, enforce our agreements, protect our legal rights, or protect the safety of our customers, employees, contractors, or the public.

D. Business Transactions

Information may be transferred in connection with a merger, acquisition, financing, reorganization, sale of assets, bankruptcy proceeding, or another business transaction involving Flair Cuisine.

E. With Your Consent

We may disclose information for another purpose when you direct us to do so or otherwise provide your consent.

7. Sale, Sharing, and Targeted Advertising

Flair Cuisine does not sell personal information in exchange for money. Some privacy laws may define certain disclosures involving advertising cookies, analytics technologies, or advertising partners as a “sale,” “sharing,” or processing for “targeted advertising,” even when no money is exchanged.

Where applicable, you may request to opt out of the sale or sharing of personal information, targeted advertising, or certain profiling activities that produce legal or similarly significant effects. Requests may be submitted using an available cookie preference tool or by contacting us.

Flair Cuisine does not knowingly sell or share the personal information of children under 16 for targeted advertising.

8. Data Retention

We retain personal information only for as long as reasonably necessary to complete the transaction or service for which it was collected, maintain customer and business records, satisfy tax and accounting requirements, resolve disputes, prevent fraud, enforce agreements, and comply with legal obligations.

Retention periods vary depending on the type of information, the reason it was collected, and applicable requirements. When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it.

9. Data Security

Flair Cuisine uses reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, misuse, loss, alteration, or disclosure. However, no website, internet transmission, electronic storage system, or security method is completely secure, and we cannot guarantee absolute security.

You are responsible for maintaining the confidentiality of any account credentials and for notifying us if you believe your information or account has been compromised.

10. Your Privacy Rights

Depending on where you live, you may have the right to:

  • Confirm whether we process your personal information
  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of personal information
  • Obtain a portable copy of certain information
  • Opt out of targeted advertising or certain sales or sharing
  • Opt out of certain profiling activities
  • Withdraw consent where processing is based on consent
  • Request information about categories of information collected and disclosed
  • Appeal the denial of an eligible privacy request
  • Exercise your privacy rights without unlawful discrimination

11. Submitting a Privacy Request

To submit a privacy request, contact us using one of the following methods:

Email: Luvenai@flaircuisine.com

Mail: Flair Cuisine LLC, 6615 Harford Road, Baltimore, Maryland 21214

Telephone: 443-228-8087

Website: www.flaircuisine.com

Please include your full name, contact information, the nature of your request, and enough information for us to identify records associated with you. We may need to verify your identity before completing a request.

Verification information will be used only to evaluate and respond to the request.

Authorized Agents

Where permitted by law, you may designate an authorized agent to submit a request on your behalf. We may require proof of the agent’s authority and may contact you directly to confirm the request.

Appeals

When applicable, you may appeal our decision regarding a privacy request by replying to the decision or emailing Luvenai@flaircuisine.com with “Privacy Request Appeal” in the subject line.

12. Global Privacy Control

Where required by applicable law, our website will recognize legally valid opt-out preference signals, such as Global Privacy Control, when the signal can be detected and associated with your browser or device. Because browser signals are device- and browser-specific, you may need to activate your preference on each browser and device you use.

13. Children’s Privacy

Our website and services are intended for a general audience and are not directed to children under 13. We do not knowingly collect personal information directly from children under 13 without legally required parental consent. If we learn that a child under 13 has submitted personal information through our website, we will take reasonable steps to delete it.

A parent or legal guardian who believes a child has provided information may contact us at Luvenai@flaircuisine.com.

14. Third-Party Websites and Social Media

Our website may contain links to third-party websites, social media pages, payment services, delivery services, or other external platforms. Flair Cuisine does not control and is not responsible for the privacy, security, content, or information-handling practices of third parties. You should review the privacy policies of any third-party service before providing personal information.

Your interactions with social media platforms are governed by the privacy policies and terms of those platforms.

15. Visitors Outside the United States

Flair Cuisine is located in Maryland, United States, and our website is primarily directed to customers in the United States. If you access the website from another country, your information may be transferred to, processed, and stored in the United States, where privacy laws may differ from those in your country.

Where required by applicable law, we will rely on an appropriate legal basis and safeguards for processing and transferring personal information.

16. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our website, services, information practices, technology, service providers, or legal requirements. When changes are made, we will update the “Last Updated” date at the top of the policy. Material changes may also be communicated through the website, by email, or through another appropriate method.

17. Contact Flair Cuisine

Questions, concerns, complaints, or privacy requests may be directed to:

Flair Cuisine LLC

6615 Harford Road
Baltimore, Maryland 21214

Phone: 443-228-8087

Email: Luvenai@flaircuisine.com

Website: www.flaircuisine.com

Helpful Information for a Privacy Request

To help us locate the correct records and respond efficiently, please include the following when applicable:

  • Your full name and the email address or telephone number used with Flair Cuisine;
  • The privacy right or action you are requesting;
  • A relevant order number, event date, or inquiry date, when available; and
  • Documentation showing authority to act for another person, when using an authorized agent.

Verification and response

We may request additional information to verify your identity or authority. We will use verification information only to evaluate and respond to the privacy request, and we will respond in accordance with applicable law.